Center Nurse (RN)

The purpose of a Center Nurse at Oak Street Health is to build strong relationships with patients by coordinating their care and providing a seamless experience to patients and their support team. Center Nurses use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery. Through clinical assessment, intervention and education, ensure patients receive competent nursing care in a timely manner.

Drive quality care by incorporating data and information to improve care and enhance patient outcomes. Provide clinically competent triage and symptom management to patients who may or may not be physically present. Utilize standardized protocols for medication management, prescription refills and prior authorizations, while conducting thorough medication reviews.

Work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team. Actively collaborate and monitor the implementation and progress of care plans for patients on multiple provider panels. Participate in care team meetings to discuss patient care and clinic operations.

Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion. Deliver an exceptional patient experience through service, responsiveness and respectful care. Center Nurses report to the Practice Manager or Nurse Supervisor, helping simplify health care one person, one family and one community at a time.