Community Nurse Liaison

1w1 week ago

Sunshine Pediatric Day Center

San Antonio, US · Full-time · $65,000 – $85,000

About this role

The Community Nurse Liaison is a licensed nursing professional (LVN or RN) responsible for generating pediatric referrals and driving admissions into Sunshine Pediatric Day Centers. This high-impact role merges clinical expertise with strategic relationship-building to grow the organization's presence across the San Antonio healthcare community. The Liaison educates partners on PPECC services benefits and eligibility requirements.

Serve as the primary referral generator by building relationships with healthcare providers, pediatricians, case managers, hospitals, and agencies. Promote the mission through in-person outreach, educational presentations, and community engagement. Identify and secure new referral pipelines within the pediatric healthcare ecosystem.

Support the clinical intake team by facilitating referral transitions, guiding families, and coordinating onboarding. Lead local community events and participate in external events to enhance visibility. Maintain accurate referral data in CRM systems and provide weekly and monthly reports on progress.

Meet or exceed a monthly target of 12 qualified referrals aligning with PPECC criteria. Assist in clinical operations as designated and ensure HIPAA and state regulatory compliance. Drive sustained growth through self-motivated business development in a dynamic pediatric care environment.

Requirements

Active LVN or RN license in the state of Texas
Pediatric nursing experience or prior experience in a liaison, outreach, or case management role (preferred)
Associate Degree in Nursing (minimum); Bachelor's degree in Nursing, Healthcare Administration, or related field preferred
At least 2 years of clinical or healthcare outreach experience
Familiarity with PPECC operations or pediatric extended care services (plus)
Strong interpersonal and communication skills to influence and educate clinical and non-clinical stakeholders
Demonstrated ability to meet referral and admissions targets within assigned territories
Comfort with using EMRs, Microsoft Office, CRM tools, and data tracking software

Responsibilities

Serve as the primary referral generator for the San Antonio region, building and maintaining relationships with healthcare providers, pediatricians, case managers, hospitals, and agencies
Promote the mission and services of Sunshine Pediatric Day Center through in-person outreach, educational presentations, and community engagement
Identify and secure new referral pipelines by cultivating strategic partnerships within the pediatric and healthcare ecosystem
Support the clinical intake team by facilitating smooth referral transitions, guiding families through the process, and coordinating with internal staff for onboarding
Lead local community events and participate in external events that enhance visibility and foster referral partnerships
Maintain accurate referral source data, document activities in CRM or tracking systems, and provide weekly and monthly reports on referral progress and admissions
Meet or exceed a minimum monthly target of 12 qualified referrals that align with PPECC admission criteria
Ensure outreach and communication activities remain compliant with HIPAA and state regulatory standards